Orders and Shipping

Before you placing your order, we advise you to read the terms of use this website.
Sending orders to persons over 18 years of age.
The cost
All our product prices include VAT. There is no additional charge for the products you purchase. However, the cost of sending the parcel is also calculated in the total of your order. This cost is calculated automatically and you know it before completing the order.
It’s important to know that we reserve the right to change product prices without prior notice.
Products available for sale
In most of our products we keep sufficient stock in our physical store and in our warehouses. However, some may have a temporary shortage. Wherever we are, we will inform you immediately about it.
How is payment made?
In our online store cretancorner.gr, payment is made in the following ways

a) Credit cards (VISA, MASTERCARD)

b) Debit cards (MAESTRO)
c) Deposit to a bank account
d) Cash on delivery (only for orders shipped within Greece with an additional cost of €2.00)
We do not keep your credit card details. When you complete your order and choose to pay with a credit card, you will automatically go to the partner bank’s page, where you can securely enter your credit card details and complete your payment.
You can make payment by deposit or money transfer to the bank account below :
Bank of Piraeus SWIFT-BICPIRBGRAA
IBANGR4401716350006635151212597
Beneficiary EMMANOUIL PAPARAFTAKIS – PIRAEUS BANK
Bank BIC: PIRBGRAA
Please write your full name in the reason for the deposit.
How is your order shipped?
We can send your order to you by post or by courier depending on the place of shipment, sometimes after telephone consultation, at tel.: 694 243 3479. In the ordering process, please select the shipping method you wish. The shipping cost depends on the weight of your order and the destination (domestic or foreign). Within the city of Chania and the wider area, the distribution is done by house with a minimum charge of €2.50 (except Maleme). Also, if you are visiting Maleme for recreational reasons or have your holiday home or permanent residence, you can pick up your order from our store. When you have completed your order you will automatically be informed of the total cost and delivery time.

It is important to be sure that the address you have entered is correct and that someone will be at that address to receive the package. In case you have made a mistake in the shipping address, we will contact you so that, in consultation with you and the Courier, the correction can be made and you can receive your order. However, in the event that the address is completely wrong, or there is no person to receive the parcel under the customer’s responsibility, then the customer bears the cost of returning the parcel.
Orders can also be made by email: cretancornermaleme@gmail.com
Shipments are made throughout Greece within 3-5 working days. Shipping costs are borne by the customer.

ΣΗΜΑΝΤΙΚΟ

January 1, 2022

French Customs Authorities have introduced a change to the import value added tax (VAT) process, for import shipments, known as: Postponed VAT Accounting (PVA)

The change is applicable to all businesses acting as an Importer of Record in France

VAT amount will now be assessed and billed to the importer and no longer be collected as each shipment was processed with the exception if no FR VAT number is provided.

This is not applicable to Individuals importing personal goods or for document shipment

Prior to starting a shipping label, Importer must:

Have a French VAT number

Non-EU businesses also must appoint a Fiscal Representative to manage the PVA scheme on their behalf

The following must be provided when creating a shipment label and customs invoice for the Importer of Record:

French VAT number
EORI number (Economic Operators Registration and Identification)
Business information (Name, Address, Contact Details)
 If no Importer of Record information is provided, DHL will submit the package with customs invoice in the name of the receiver to the French Customs Authorities for clearance processing. This helps keep the shipment moving as fast as possible!
Learn About Postponed VAT Accounting

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  • Αγρίνιο = 30010
  • Αίγιο = 25100
  • Άρτα = 47100
  • Θεσσαλονίκη = 54248
  • Ιωάννινα = 45221
  • Κορινθος = 20150
  • Λαμία = 35100 ή 35131
  • Λάρισα = 41221
  • Μεσολόγγι = 30200
  • Πάτρα = 26221

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